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RECALL NOTICE: Carpet Tiles Due to Puncture Hazard


Recall Alert

U.S. Consumer Product Safety Commission

Office of Information and Public Affairs Washington, DC 20207

May 9, 2007
Alert #07-545

FLOR’ Inc. Recalls Carpet Tiles Due to Puncture Hazard

The following product safety recall was voluntarily conducted by the firm in cooperation with the CPSC. Consumers should stop using the product immediately unless otherwise instructed.

Name of Product: Heartfelt Carpet Tiles

Units: About 24,000 tiles

Manufacturer: InterfaceFLOR LLC, LaGrange, Ga.

Hazard: Pin-like needles can be embedded in the carpet tiles, posing a puncture wound hazard to consumers.

Incidents/Injuries: FLOR has received three reports from consumers who have received a puncture, scratch or a small cut from coming into contact with needles in the carpet tiles. None of the injuries required outside medical attention.

Description: The carpet tiles are made from a blend of wool and Kenaf, measure 20-inches by 20-inches and come in colors Corazon (beige), Herz (gray), and Coeur (light gray) The tiles have, “Made in USA” embossed on the bottom of each tile.

Sold on: FLOR’s Web site, home décor boutiques, and in the firm’s catalog nationwide from January 2006 through December 2006 for about $12 per tile.

Remedy: Consumers will receive a full refund when the tiles are returned, or free replacement tiles of an equal value. The company is directly notifying those consumers who purchased the affected tiles on-line or through their catalog.

Consumer Contact: For more information, contact FLOR at (866) 219-2197 between 9 a.m. and 5:30 p.m. CT Monday through Friday, or visit

Picture of Recalled Heartfelt Carpet Tiles


Send the link for this page to a friend! The U.S. Consumer Product Safety Commission is charged with protecting the public from unreasonable risks of serious injury or death from more than 15,000 types of consumer products under the agency's jurisdiction. Deaths, injuries and property damage from consumer product incidents cost the nation more than $700 billion annually. The CPSC is committed to protecting consumers and families from products that pose a fire, electrical, chemical, or mechanical hazard or can injure children. The CPSC's work to ensure the safety of consumer products - such as toys, cribs, power tools, cigarette lighters, and household chemicals - contributed significantly to the 30 percent decline in the rate of deaths and injuries associated with consumer products over the past 30 years.

To report a dangerous product or a product-related injury, call CPSC's hotline at (800) 638-2772 or CPSC's teletypewriter at (800) 638-8270, or visit CPSC's web site at To join a CPSC email subscription list, please go to Consumers can obtain this release and recall information at CPSC's Web site at

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